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Shipping policy

Shipping Policy for SIPS

At SIPS, we pride ourselves on delivering your luxury experience with elegance and efficiency. Here’s how we ensure your exquisite selections reach you:

 

Shipping Methods and Costs:

  • Free Shipping: Revel in the luxury of free shipping on all orders over $100 within the continental United States. For orders under $100, shipping fees will be calculated at checkout.
  • Additional Shipping Charges: For deliveries to Alaska, Hawaii, and other U.S. territories, shipping fees will be calculated and applied at checkout.
  • Expedited Shipping: Desiring your SIPS experience sooner? Contact us at info@lovesips.net for expedited shipping options, availability, and associated fees.

 

Processing and Shipping:

  • We process and ship all orders within 48 hours of order placement, once funds have cleared your account. This occurs during our regular business hours, Monday through Friday, 8:00 AM – 5:00 PM EST, excluding holidays. Orders placed during special promotions or on holidays may experience delays.

 

Order Confirmation and Tracking:

  • Order Confirmation: Upon placing your order, you will receive a confirmation email with your order number. Keep this for your records.
  • Shipment Confirmation: Once your order or part thereof has been dispatched, you’ll receive an email with tracking details. You might receive multiple emails if items are shipped separately.
  • Important Notices: If there are any issues with processing or shipping your order, we’ll notify you via email. Should you receive such a notice, please contact us at info@lovesips.net immediately to resolve the matter.

 

Tracking Your Order:

  • At our warehouse, tracking numbers are assigned once your order has been processed. Tracking availability can vary based on the product, shipping method, and carrier. Visit our website or check your email for updates.

 

Finding Your Order Status:

  • Check Your Email: You will receive updates at the email address provided during checkout.
  • Contact Us: For further inquiries, email us at info@lovesips.net (mailto:info@lovesips.net).